Support Center

How Can We Help?

Find answers in our FAQ, or reach our team directly. We're fast and friendly.

Frequently Asked Questions

Can't find your answer? Email us and we'll get back to you quickly.

How do I get started with NeuroLinkX?+

Email us at team@neurolinkxtech.com with a brief overview of your project. We'll schedule a discovery call and send you a proposal within 48 hours.

What technologies do you specialise in?+

We build with React, Next.js, Node.js, Python, PostgreSQL, Supabase, AWS, and AI/ML stacks including OpenAI, LangChain, and custom model fine-tuning.

How long does a typical project take?+

Simple websites: 2–4 weeks. Web apps and SaaS: 6–16 weeks. ERP/CRM systems: 3–6 months. We always provide a clear timeline in our proposal.

Do you offer post-launch support?+

Yes. All projects include 30 days of free support after launch. Extended maintenance contracts are available monthly or annually.

Can I see your previous work?+

Visit our Case Studies page for detailed project breakdowns, or email us to request an NDA-covered portfolio review.

What is your pricing model?+

We offer fixed-price project quotes, hourly retainers, and dedicated team models. Pricing depends on scope, complexity, and timeline.

Do you work with international clients?+

Yes. We work with clients globally. Our team is remote-first and comfortable working across time zones.

How do I report a bug or issue?+

Email support details to team@neurolinkxtech.com with screenshots, steps to reproduce, and your project name. We respond within 24 hours.

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